Are you getting a “Post unavailable” error on TikTok and looking for a way to fix it?
A lot of users are facing this error message on their “For You” page.
It typically happens for underaged users on TikTok.
For instance, if you’re 13 years old, the error message will be shown to you when you view inappropriate content.
In this post, I will tell you why TikTok says the post is unavailable and how to fix “Post unavailable” on TikTok.
Why does TikTok say the post is unavailable?
TikTok says the post is unavailable because either you are underage or you’ve set your age to 13 to 15 years old.
If you’re underage, posts that TikTok algorithm marked as “inappropriate” will be restricted for you.
The aim of TikTok is to create a safe and welcoming platform for everyone.
Having said that, they released a lot of privacy and safety settings.
You cannot edit some privacy and safety settings if you’re underage.
For instance, if your age is between 13 to 15 years, the “Video downloads” setting is turned off by default and you cannot change it.
Same is the case with the feature to watch “inappropriate” videos on TikTok is restricted for underaged users by default.
Having said that, some users are aged 18 or above but some posts on their “For You” page are still protected.
If that’s the case, the “Post unavailable” message is happening because of a bug.
A username named @Lamiixo tweeted, “When did TikTok start having “post unavailable”?”.
Apparently, @Lamiixo is not the only one getting this error message as many other users are reporting it on Reddit, YouTube, and other social media platforms.
How to fix “Post unavailable” on TikTok
To fix “Post unavailable” on TikTok, the first thing is to turn off “Restricted Mode”.
If you’ve mistakenly set your age to below 16, the only way is to contact TikTok to change/update your birthday.
You can access all the features on TikTok if you’re 18 years old or above.
On the other hand, you can create a new TikTok account and set your age to 18 or above.
Method 1. Turn off “Restricted Mode”
- Firstly, go to TikTok and go to your profile.
- Tap on the menu icon.
- Now, select “Settings and privacy”.
- Tap on “Digital Wellbeing”.
- Now, select “Restricted Mode”.
- Tap on “Turn off” to turn it off.
After tapping on “Turn off”, you need to provide the passcode that you’ve set.
If someone turned off restricted mode for you, the passcode is imperative so you need to ask for the passcode for this purpose.
Restricted mode restricts videos that may not be suitable for some people.
Therefore, if you want to see all videos on your “For You” page, restricted mode should be disabled.
Method 2. Contact TikTok (to update your birthday)
- Firstly, go to the “Share your feedback” form.
- Enter your email address.
- Provide your TikTok username.
- Select “Change account information” as the category,
- Select “General question” or “Other” as the subcategory.
- Explain your issue in the “How can we help?” field.
- Agree with the statements.
- Lastly, submit the form.
In the “How can we help?” field, you need to describe the problem for which you need help.
For instance, if you’ve accidentally set your age to 13 years old but you’re actually 18 years old, you need to describe it.
To prove your age, you can also attach a photo of your ID.
After submitting the form, you need to wait for a few days to get TikTok’s response.
TikTok will send a reply to you by email, so make sure to check your junk/spam folder too.
If you’re 18 years old or above but you’re getting the “Post unavailable” issue, choose the “Report a bug” category instead of the “Change account information” category.
An example of a description to write, “Hi TikTok team, I’m 18 years old but I’m still getting the post unavailable error when I see certain TikTok videos. Please help me to fix this”.
You can also report a problem on the app by visiting your profile > Menu > Settings and privacy > Report a problem.
Method 3. Create a new TikTok account
The final solution is to create a new TikTok account.
This is the ideal way to avoid the “Post unavailable” error from happening.
When you’re creating a new TikTok account, you need to ensure that you set your age to 18 years old or above.
The reason behind it is that if you set your age to 13 years old, you won’t get access to a lot of features on TikTok.
The features are the ability to watch videos that are deemed inappropriate.
Arsalan Rauf is an entrepreneur, freelancer, creative writer, and also a fountainhead of Green Hat Expert. Additionally, he is also an eminent researcher of Blogging, SEO, Internet Marketing, Social Media, premium accounts, codes, links, tips and tricks, etc.