Do you have any issues on OpenSea?
OpenSea is one of the most popular NFT marketplaces.
However, the marketplace is more likely to develop bugs and face downtime.
It may take a while for OpenSea support to give you a response due to a large number of users and requests.
Therefore, you might need to wait for many days to get your issue resolved.
Luckily, there is not a one method to contact OpenSea but more than one ways.
In this post, I am going to tell you how to contact OpenSea for support, what is OpenSea’s email and can you call them.
How to contact OpenSea
To contact OpenSea, you can use their Twitter account or a request, or you can join their Discord server.
On the other hand, you can also use the official email of OpenSea at email@example.com.
OpenSea contains a help center where you can submit a request.
It is the best way to get help from Opensea.
If they have not responded or resolved your ticket for many days, you can ping them on Twitter too.
The official Twitter account of OpenSea for support is @opensea_support.
Unluckily, the direct messages are disabled by them, but you can still tag them in a tweet.
In addition, you can also reply to one of their existing tweets with your ticket ID so they can address your issue.
There are several ways to contact OpenSea:
Method 1. Submit a request
The first method to get OpenSea support is to submit a request.
First of all, you can contact them using the Opensea “Submit a request” page available on the help center.
On the other hand, you can submit a request directly here: https://support.opensea.io/hc/en-us/requests/new.
After reaching the “Submit a request” page, you need to choose what you need help with.
There are several categories or options that you can select from.
The categories are “Account”, “Wallet and Transaction Errors”, “Buying NFTs”, and so on.
If you are having issue with your OpenSea account, you need to select the “Account” category to get help.
After selecting the category that you need help with, the next thing is to complete the rest of the form.
It will ask you about your email address, a sub-category, and your wallet address.
Also, you also have to enter the subject and a description of your problem on Opensea.
Additionally, If you want to add screenshots for better help, you can upload them under “Attachments (optional)”.
In the end, you need to submit the request and wait for the team of OpenSea to reply.
The process may take several days to get response from them.
Opensea will use your email to reply you that you have given while contacting them.
Method 2. Tag OpenSea on Twitter
If you are unable to get Opensea attention after multiple days, you can tag them on Twitter.
This option will help you to get a response quicker.
There are two OpenSea Twitter accounts.
The Twitter account that you should tag is @opensea_support.
Unluckily, you cannot send a DM to @opensea_support because they no longer receive direct messages and direct messages are disabled.
However, you can still ping them on Twitter or get response from them by replying to their tweets.
The issue can also be discussed with them by replying to one of their tweets.
All you need to do is provide them with your ticket ID so that they can get in touch with you accordingly.
Method 3. Join the OpenSea Discord server
OpenSea also contains a Discord server where you can get assistance regarding your issues and also provide feedback.
However, the help will be provided by the community on their server.
First of all, you need to join the OpenSea Discord server from this URL: https://discord.com/invite/opensea.
You need to agree to the rules before you can start chat on the server.
After accepting the rules, reach the “community-help” channel.
If you have a question about Opensea, you can ask their community for assistance.
If you are facing a bug, you can report that in the “bugs” channel.
What is OpenSea’s email?
The official email address of OpenSea is firstname.lastname@example.org.
If you need help with your issue, you can get in touch with OpenSea at email@example.com and they’ll respond to you request as early as possible.
You need to check the email address of the Opensea account, if you have received an email from them, check the sender’s email.
It is because OpenSea will not contact you via email address unless you’ve recently submitted a request.
Can you call OpenSea?
No, a call option is not available for Opensea.
No, you cannot call OpenSea.
It is because OpenSea does not have a phone number that you can use to call them.
The fastest way to get in touch with OpenSea, you need to submit a request on this URL: https://support.opensea.io/hc/en-us/requests/new.
It is one of the ideal ways to get help from OpenSea.
Try to solve your issue by yourself before you try to contact Opensea.
This can be done by using the OpenSea help center directly here: https://support.opensea.io/.
The help center offers multiple help categories that you can select from.
For instance, if you want to know how to buy an NFT, you need to click on the “Buying” category.
The whole help center has many helpful articles for your assistance.
Search bar can also be used to get the help related to your category.
If you are unable to solve your issue by yourself, you need to use Opensea submit a request option.
Due to an increase in requests, it may take a while to get a response from Opensea on your request.
Arsalan Rauf is an entrepreneur, freelancer, creative writer, and also a fountainhead of Green Hat Expert. Additionally, he is also an eminent researcher of Blogging, SEO, Internet Marketing, Social Media, premium accounts tips and tricks, etc.