Are you getting a “You may not be old enough to use Instagram” error and do you want to fix it?
The second part of the error message will be “We’ll disable your account within 30 days if you’re not able to confirm you’re at least 13”.
The last part of the error message is: “After this period, your account will not be recoverable”.
The error message is related to age, either you’ve set your age to below 13 or someone reported you as being under 13.
In some cases, you might face the error even though you’re of age.
In this post, I will tell you how to fix “You may not be old enough to use Instagram” and how long an Instagram appeal takes.
How to Fix “You may not be old enough to use Instagram”
To fix “You may not be old enough to use Instagram”, your task is to complete and submit the “Help Us Verify Your Age” form.
After submitting the form, wait for a few days for Instagram team to review it.
If successful, Instagram will send you an email that your account has been reactivated.
The “Help Us Verify Your Age” form will ask you to attach a photo of your ID.
The ID that you are going to submit needs to be government-issued.
Additionally, your face and date of birth should be visible clearly on the ID.
Just remember that your ID won’t be shown on your profile and the ID will be deleted after 30 days automatically.
ID will be used for the sake of verification purpose only.
Instagram might take time to review your appeal as they are getting a great number of appeals.
Therefore, you need to be patient to wait for several days before you get a response.
Here’s a step by step guide on how to fix “Help Us Verify Your Age” on Instagram:
Step 1. Go to the “Help Us Verify Your Age” form
To get started, you need to visit the “Help Us Verify Your Age” form.
To do so, open a web browser such as Chrome and go to Google’s search engine.
After reaching Google, search for the term “Help Us Verify Your Age”.
Open the search result that shows, “Help Us Verify Your Age” by Instagram.
On the other hand, you can go to the form directly on this URL: https://help.instagram.com/contact/730583250290732.
Here’s an alternate form if the previous one is not working for you: https://help.instagram.com/contact/293397334168432.
Step 2. Provide your information
The “Help Us Verify Your Age” form enables you to verify your age.
Your account is disabled on Instagram because they claim that you’re under 13 years old.
You need to give them your ID to prove that you’re over 13 years old.
First of all, enter your “Full name” into the “Full name” field.
Now, provide your email address in the “Email address” field.
The main point to consider while entering the email address that submit the email that is connected to your Instagram account.
Then, in the “Instagram username” field, enter your Instagram username.
For instance, if your Instagram username is “abcd”, enter “abcd” (without using quotation marks).
Now, you need to give your date of birth.
Just remember that you need to be 13 years old and above in order to use Instagram.
Step 3. Attach your ID
After providing your information, scroll down the form.
Now, the next thing is to provide a photo of a valid ID.
You need to ensure that your ID should have your face and date of birth before you take a photo of it so that Instagram can verify your age.
When you send a copy of your ID to Instagram, it will be encrypted and stored securely.
Additionally, it will not be shown on your profile and your ID will be kept private and will not be visible to friends, or to other people on Instagram.
After 30 days, your ID gets deleted automatically.
Now, capture a photo of your ID, tap on “Choose File”, and choose the photo that you’ve taken of your ID.
A piece of additional information can also be given in the “Any additional info” field.
In the end, tap on “Send” to send the form.
After sending the form, you need to wait for a few days to get response from Instagram.
If successful, you will receive an email from Instagram saying that your account has been reactivated.
How long does an Instagram age appeal take?
An Instagram age appeal typically takes 3-5 days to get a response.
It can take a while to review your appeal due to the overwhelming number of appeals on IG.
Therefore, you have to be patient and wait for several days before you get a response.
The email provided by you will receive a response via the email address.
If successful, Instagram will reactivate your account and send you an email saying that your account has been reactivated.
Otherwise, you might not receive a response and as a result, your account will be disabled after 30 days.
Just remember that if you’re under 13 years old, you cannot use Instagram.
If you don’t have a valid ID card that proves your age over 13 years old, you cannot recover your account.
In this case, the best bet is to create a new Instagram account.
While you’re creating a new Instagram account, keep in mind that you need to set your date of birth to prove that you’re over 13 years old.
That way, you will not get “You may not be old enough to use Instagram” issue on Instagram and your account will not be disabled due to age.
Arsalan Rauf is an entrepreneur, freelancer, creative writer, and also a fountainhead of Green Hat Expert. Additionally, he is also an eminent researcher of Blogging, SEO, Internet Marketing, Social Media, premium accounts, codes, links, tips and tricks, etc.