Are you facing a “There was a problem with logging you into Instagram” error?

The last part of the error is, “Please try again soon”.

The error typically occurs if you’ve recently deactivated your Instagram account.

You can also get this error if you’re logging into Instagram when the servers are down.

In this post, I will tell you how to fix “There was a problem with logging you into Instagram. Please try again soon”.

Why does it say there was a problem logging you into Instagram?

It says there was a problem logging you into Instagram because their system is down.

If the system of IG is down, it is ideal to wait for 24 to 48 hours for it to be back up.

Usually, the error message occurs if you’ve recently deactivated your account and you’re trying to log back into it.

You can also face it if you did too many login attempts.

If you’re having trouble with logging into Instagram—you will not be alone in this trouble.

In some cases, the login feature might not work due to an outage—which prevents you from logging in even though you provide the right username and password.

You can face it many times a year and people usually visit Twitter to complain about it.

How to fix “There was a problem with logging you into Instagram”

To fix “There was a problem with logging you into Instagram”, the first step is to check if Instagram is down.

If IG is not down, you can try changing your network, waiting for 24-48 hours, or update Instagram app.

If the update is not available, you need to wait for one to be released.

On the other hand, you can uninstall and reinstall Instagram in order to remove its cache and it’ll be updated to the latest version.

Method 1. Check if Instagram is down

The first way you can use is to check if Instagram is down if you’re getting the “There was a problem with logging you in” error on Instagram.

There are a couple of methods you can use to check if Instagram is down.

The first method is to visit downdetector.com and search for “Instagram”.

After doing so, check if you see a spike in the graph or if there are a lot of reports.

If you see a spike, it means that the app is probably down and it is best to wait until it’s fine again.

The second method to use is to go to Twitter and search for “Instagram down” or the error message that you’re encountering.

Go through the top and latest tweets to see if anyone is getting the same issue as you.

If there are a lot of tweets of users about it, it means that the app is not up.

The outages of Instagram will last no more than 24 hours, so you need to be patient and wait.

Method 2. Switch your network

In some cases, Instagram may block or ban your IP address temporarily.

You can face it if you’ve failed multiple login attempts.

To solve this, you can try to change your network.

If you’re using a Wi-Fi network, try moving to mobile data.

Alternatively, if you’re connected to mobile data, try using to a Wi-Fi network.

You can also use a VPN after connecting it.

As a result, your IP address will be changed and you will be able to sign in.

Method 3. Wait for 24 to 48 hours

The ideal way to fix the error is to wait for 24 to 48 hours.

Instagram downtimes such as the “There was a problem with logging you into Instagram” error happen all the time.

Some errors on Instagram go away on its own after 2 days.

If you face an outage, you can do to nothing to fix the login issue except wait it out.

A lot of users claimed that they are able to log in after 24 hours.

A username named @Cha08Mama tweeted that, “My Instagram is also like that, but I waited for 24 hours to log in again and it works”.

Method 4. Update Instagram

The last way you can use is to update Instagram to the latest version.

The issue is that some Instagram updates cause bugs.

In this case, Instagram will send a follow-up update to fix the bugs.

To check if Instagram sends an update, open the App Store or Google Play Store, search for “Instagram”, and tap on “Update”.

If you are already using the latest version of Instagram, you need to wait to get a new update.

On the other hand, you can uninstall and reinstall the app too.

This process will clear the cache of the app and the app will be updated to the newest version.

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How to Fix Instagram 60 Seconds Story Not Working

In 2021, Instagram was working on longer stories.

You will not be able to split stories more than 60 seconds into sections.

Instagram is testing the longer stories feature, so it’s not available for everyone.

Only a limited number of users can upload 60-second stories.

In August 2022, Instagram rolled out the option to a lot of users.

However, the option was removed from IG after a few days and a lot of users were complaining about it.

In this post, I will guide you on why is the Instagram 60 seconds story update not showing, not working, and how to fix it.

Why is the Instagram 60 seconds story not showing?

The Instagram 60 seconds story is not showing because Instagram removed it from the platform temporarily.

If the feature was rolled out to you recently but you don’t have it now, it shows that it’s removed.

In certain countries, Instagram is testing the feature.

Therefore, only a limited number of people have the option.

A lot of users are reporting it on Twitter about the removal of the 60-second Instagram story.

The complaints of the users on Twitter are:

“Why did Instagram take away 60-second stories?”.

“Instagram rolled out the 60-second story feature to more people this week, but then it disappeared again”.

“Instagram took away my 60-second story feature”.

In my opinion, Instagram tests new features first and then releases them globally.

During the testing phase, usually, when Instagram decides to delete the feature for an unspecified time.

Their decision is based on how people use or engage with the feature.

How to fix Instagram 60 seconds story not working

Here is a step by step guide on how to fix Instagram 60 seconds story not working

1. Have patience until the feature is rolled out globally.
2. Download an older version of the Instagram app from Uptodown.
3. Connect to a VPN and select the country where the feature is available (for instance, the US, UK, Canada).
4. Update Instagram to the latest version.

To fix Instagram 60 seconds story not working, your best bet is to wait until the feature is rolled out to you.

In addition, you can also use an older version of Instagram and download it from Uptodown (if you’re on an Android device).

You should update Instagram to the latest version using the App Store or Google Play Store.

If you were able to upload 60-second stories previously but you are unable to do it now, it means that the option is removed and no longer available.

Instagram introduced the feature in August and removed it a few days later.

Many users were complaining about its removal on Twitter.

Currently, we have no idea when the feature will be back.

It is an ideal way to wait until Instagram brings back the feature.

Or try connecting to use a VPN and connect to a country where the feature is rolled out.

There are a lot of free VPN apps that you can download.

If you’re on an iPhone, there are various VPNs to download including “VPN – Proxy Unlimited Shield”, “Free VPN by Free VPN .org”, “Free VPN – Unlimited VPN Proxy”, and so on.

After you are using a VPN, just keep in mind that you have to force close the Instagram app and reopen it.

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Are you facing this message, “Thanks for Providing Your Info. We’ll review your info and if we can confirm it, you’ll be able to access your account within approximately 24 hours” on Instagram?

In 2019, the issue had started, but a lot of users are getting it in the present.

People are getting locked out of their Instagram accounts for no obvious reason which is causing anger in many users.

It’s really annoying to encounter this issue because you won’t be able to know the exact date that when you will get your Instagram account back.

The “24-hour” period isn’t exactly 24 hours because there is a lack of reviewers on Instagram’s platform.

Moreover, Instagram support is nearly impossible to contact with unless you’ve purchased ads from them.

Even so, it is not the duty of ad support team to review the disabled accounts, only a few of them will be kind enough to forward your issue to their internal team.

Having said that, this post will guide you in the best and working way you can get your Instagram account reactivated if you’re getting the “Thanks for Providing Your Info” issue.

Why did I get the “Thanks for providing your info” message?

You got the “Thanks for providing your info” message on Instagram due to the use of a third-party app or automation.

If you did not use any automation at all, then you are getting the error by mistake.

If you’ve used a third-party app or an automation tool, it may cause the “Thanks for providing your info” message on Instagram.

Unfortunately, even if you think that you’ve gotten the error by mistake, the process will be the same to get your account back as the ones who’ve used automation.

You can perform the actions faster when you use the third-party apps and automation.

Instagram will be able to detect that you are using the tools and as a result, it will temporarily block or suspend your account.

This is to prevent spam on their platform.

If you’re action blocked, you have to be patient and wait for 24 hours to 48 hours for it to be lifted.

However, if you got the “Thanks for providing your info” message, it can be a different thing.

To get your account back, you’ll need to take manual action for that.

But don’t worry, if you follow the steps in this guide, you can reactivate your Instagram account.

How to Fix “Thanks for providing your info” on Instagram

To fix the “Thanks for providing your info” on Instagram, your task is to submit the “My Instagram account has been deactivated” form.

After submitting the form, you will get an email from Facebook where you have to reply to them with a photo of yourself holding a handwritten code.

If successful, they will send you another email from Facebook saying that your Instagram account has been reactivated.

If your Instagram account is disabled, your task is to complete the “My Instagram account has been deactivated” form in the Help Centre.

This is the only working method to get your Instagram account back.

You need to avoid scammers and do not trust anyone that says that they can get your account back if you pay them.

This kind of services are big scams as they are provided by people who do not have any link to Instagram.

It is a child’s play for scammers to trap people who recently got their Instagram accounts disabled because they’ll do anything to get their accounts back.

Just keep in mind that Instagram will never reach out to you to pay for verification or to recover your account.

Here is a step by step guide to fix “Thanks for Providing Your Info” on Instagram:

Step 1. Fill up the “My Instagram account has been deactivated” form

To get started, you need to visit the Instagram Help Centre and fill up the “My Instagram account has been deactivated” form.

Here is a list of forms that can be used to get in touch with Instagram:

• https://help.instagram.com/contact/396169787183059
• https://help.instagram.com/contact/1652567838289083
• https://help.instagram.com/contact/437908793443074
• https://m.facebook.com/help/contact/606967319425038

The only legitimate method to get your Instagram account reactivated is to complete the “My Instagram account has been deactivated” form by filling it in the Help Centre.

This is the only form that can help you to get your account reactivated.

Please do not try to fill up multiple forms in the Help Centre.

Otherwise, Instagram may block your IP address and it will disrupt the process.

Complete the relevant fields on the form by filling them including your full name, your Instagram username, your email address, and your country.

After filling up the form completely, click on “Send” to send the form to Instagram.

Step 2. Photo verification and code

After submitting the “My Instagram account has been deactivated” form, you will receive an automated email.

Send a picture of yourself to IG holding the code (if asked). This is to verify that you’re not a robot.

Check the inbox of the email that you’ve provided in the form.

If you haven’t got an email from Instagram, make sure to check your junk/spam mail as it may have been sent there.

After getting the email, you may be asked to take a “mugshot” of yourself holding the code.

Take the picture and send it to IG from the same email.

This step is straightforward and you can do nothing from your side to make the process quick.

Step 3. Wait to get Instagram’s response

The last step and the most important one is to wait patiently for Instagram’s email response.

If your account has been reactivated, an email from Facebook support will be sent to you saying that it has been reactivated and you should be able to access it.

But the burning question is—how long do you have to be patient and wait for the reviewing process?

The reviewing process may take 24 hours, 3 days, or more than a week.

The duration of the reviewing process will not be the same for everyone—the duration can be less than 24 hours, 3 days, or more than a week.

One user said that they sent the form on Nov 2nd and his account got reactivated on Nov 5th, which shows that it took 3 days for the reviewing process to complete.

Another user said that they waited for about two weeks for their account to be restored after sending the photo verification.

It might take more time or can be much shorter—it depends on your luck.

You need to understand that the review team of Instagram is extremely limited, so it may take a while to receive a response from them.

Instagram gets a lot of forms and emails on a daily basis, so you’ll have to be patient and wait until they review yours.

Every form is manually reviewed by a real person and the next thing is to process the data to finalize whether the account can be reactivated or not.

They get hundreds of reports every day and it is not possible with limited team members to review all of them on the same day.

Additionally, due to the coronavirus pandemic, there are lesser reviewers available on Instagram’s end which is slowing down the process:

So, you have to remain patient until your form gets reviewed by them.

If you haven’t got an email reply from Instagram/Facebook after 3 or more days, a follow-up email to them can also be sent.

On the other hand, you can try filling up the form once again.

But again, I highly recommend that you don’t spam their email or misuse the “My Instagram account has been deactivated” form, or they will block your IP address.

How to prevent your Instagram account from getting disabled

To prevent your account from getting disabled in the future, it is recommended to remove all third-party apps and avoid using automation.

Additionally, you need to reset your password and delete all apps and websites from the Instagram app.

Remove all third-party apps, do not use automation, remove all apps and sites, and update your Instagram password.

To remove apps and websites from the Instagram app, visit your profile > menu > settings > security > apps & websites > active > remove.

After deleting all the apps and websites, their access to your Instagram account will be removed.

On the other hand, you can reset your password which will sign you out of all third-party apps and automation tools.

Third-party apps and automation enable you to perform actions faster than normal.

As a result, Instagram will detect it and they will know that you’re using them.

If you have installed a third-party app/automation, you’ll get a ton of issues like action blocks and the risk of getting your Instagram account blocked/disabled.

So, if you want to save your Instagram account from getting blocked in the future, you need to restrict yourself from using third-party apps and automation tools.

However, if you’re still using them, you need to ensure that you only use which are trusted by Instagram/Facebook.

Here is the list of Instagram partners on the Facebook Partner Directory.

Conclusion

There are hundreds of users getting their Instagram accounts disabled every day, so you are not alone in this.

You do not have to worry if your account is locked or disabled, it isn’t blocked for good—there’s always hope.

In addition, some people who’ve received emails saying that Instagram cannot be reactivated due to x reasons managed to recover their account back.

Instagram reviews forms randomly due to their flawed process and they do not want to do that, so you have to wait until it is your turn.

The reason behind it is that a lot of people getting their accounts locked each day, so the review process typically takes more than 24 hours.

Again, do not fall in trap of scammers claiming that they can reactivate your account for a fixed price, they won’t.

The only legitimate way to get your account back is by contacting Instagram using their “My Instagram account has been deactivated” form.

It is my final suggestion that you have to be patient and wait for Instagram to review your form and the picture verification (using email) after submitting it.

Only re-submit the form or send an email to IG again if you haven’t got Instagram’s response after a week.

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Are Instagram songs/music not working/loading whenever you try to listen to them? If yes, read the guide to know how to fix it.

It has become a common issue that a lot of Instagram users face from time to time.

Even if you have a good internet connection, you might still get this issue.

So, you have to find a right way to get the music to start working again.

In this post, I will tell you why is Instagram music or why are songs not working and how to fix it.

Why is Instagram music not working?

Instagram music is not working because the feature of Instagram app is down.

In this case, you’ll get an error message that the song is unavailable on Reels and stories.

This error message occurred a lot of times on Instagram before.

There are many users reporting about it on Twitter.

A username named @ghostlyknown tweeted that, “I hate @instagram. No one asked for this update. Stop taking every song off the app”.

Another tweet by @uhhIyssaa who also tweeted about this issue, “Can Instagram stop removing music? Half of the songs I post are unavailable”.

Currently, Instagram is unable to find a permanent solution for it.

For now, the ideal way is to wait for a few days for Instagram music to become normal.

If you have an Instagram update pending, you need to update the app because it might have a temporary fix for it.

How to fix Instagram music not working

To fix Instagram music not working, you need to ensure that whether Instagram is down or not.

If Instagram is up, you can try to update IG to the latest version or change it to a personal account.

You can also uninstall and reinstall the app or wait for 48 hours and it will fix the issue.

If everything else fails, you can use a VPN.

Method 1. Check if Instagram is down

Before you try to fix the Instagram music not working problem, you need to make sure if Instagram is down.

There are two methods you can use to check if Instagram is down.

The first method is to visit DownDetector from this URL: (downdetector.com/status/instagram).

After opening the website, check if it has a spike in the graph.

If you see a spike in the graph, it definitely shows that Instagram is not up.

The second method is to visit Twitter and search for the error that you’re getting (e.g. Instagram down or Instagram music unavailable).

After doing so, go through the top and latest tweets to see if there are a lot of people tweeting about the issue.

If there are a lot of tweets quoting it, it means that Instagram is probably down for everyone on IG is facing it.

In this case, your ideal step is to wait for a few hours/days for Instagram to fix it.

Method 2. Switch to a personal account

1. Firstly, visit Instagram and go to your profile.
2. Tap on the menu icon.
3. Now, tap on “Settings”.
4. Select “Account”.
5. Now, scroll down and tap on “Switch account type”.
6. Lastly, select “Switch to Personal Account” to move to a personal account.

After selecting “Switch to Personal Account”, you need to follow the instructions available on the screen to switch to a personal account.

Instagram Music does not function for the majority of business accounts.

The reason for the problem is that they are not licensed for commercial use.

Therefore, you can use Instagram music if you move to a personal account.

Method 3. Update Instagram

This is a necessary step that you should always have the latest version of Instagram.

Having said that, some updates might add bugs on the app.

Some bugs will stop features from working on the app IG music.

In this case, Instagram will provide a new update to fix them.

Visit the App Store or Google Play Store and search for the term “Instagram”.

If the update is available with bug fixes and improvements, you need to update the app as early as possible.

Method 4. Use a VPN

Instagram music feature is unavailable in some countries/regions.

To bypass this, a free VPN can be used.

First of all, you need to install a free VPN app from the App Store or Google Play Store.

Secondly, connect to a VPN that contains Instagram music in the region including the USA, United Kingdom, or Canada.

Lastly, force close the Instagram app and open it to check if the songs are working.

Method 5. Uninstall and reinstall Instagram

According to Help Center of Instagram, uninstalling and reinstalling the app is also their recommendation for the troubleshooting method.

But before you do that, it is suggested that you check your connection and restart your device first.

The process of uninstalling and reinstalling Instagram will update it to the newest version of IG.

Additionally, the cache of the app will be removed—which can solve certain errors on the app including music not working.

Method 6. Wait for 24 to 48 hours

Another way to deal with it is by waiting for 24-48 hours and the music should start working again.

Most errors on IG do not last for more than 48 hours (in some cases, it can take some days).

The error can be the “Try Again Later” or the “Couldn’t Load Users” error.

Same is the case with the Instagram music not working error.

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