Is the access data option not showing on Instagram and do you want to fix it?

In security settings, the option is originally available.

It can be found by following these steps, go to your profile > menu > settings > security.

The access data option is available under “Data and history”.

The feature can be used to download a copy of your data on Instagram.

However, in 2022, the option is missing.

As a result, a lot of users are confused as to where it is.

In this post, I will tell you why is the access data option not showing on Instagram and how to find/fix it.

Why is access data not showing on Instagram?

The access data option is not showing on Instagram because the location of the option has been changed by Instagram.

Previously, the option was available in the security settings under “Data and history”.

However, in 2022, Instagram has changed its location to “Your activity”.

“Your activity” is an option that helps you to manage your activity in one place.

Instagram published about the feature in one of their blog posts titled, “#SaferInternetDay”.

“Your activity” enables you to delete or archive your posts, stories, videos, reels, and other interactions.

Your content can also be sorted and filtered or interactions by date.

In the end, you can find your recently deleted content and also download your information.

In short, the access data option has been deleted and replaced with “Download your information” in “Your activity”.

How to fix access data not showing on Instagram

To fix access data not showing on Instagram, you need to find it in its new location.

On the other hand, you can access your data on the website of Instagram at this link: https://www.instagram.com/accounts/access_tool/.

You need to visit “Your activity” instead of navigating to your security settings.

In 2022, Instagram has implemented “Your activity” on Instagram.

The feature helps you to manage your activity in one place.

A lot of features are shifted to “Your activity” after its implementation on the platform.

The options are your liked posts, links you’ve visited, and data.

The “Access data” feature has been changed by the “Download your information” option.

You now need to tap on “Download your information” in order to access your data.

Here’s a step by step guide on how to find the “Access data” feature on Instagram:

Step 1. Tap on the menu icon and select “Your activity”

The first thing you need to do is go to “Your activity”.

For this step, open Instagram and tap on your profile picture on the bottom bar.

After tapping on your profile picture, it will take you to your Instagram profile.

To open the menu, tap on the menu icon on the bottom bar.

To manage your activities on IG, tap on “Your activity”.

Step 2. Tap on “Download your information”

After tapping on “Your activity”, it will allow you to manage your activity on Instagram.

The page has several options such as “Time spent”, “Photos and videos”, “Interactions”, and more.

At the bottom of the page, “Download your information” option is available.

You can use the option to access your IG data and download it.

Previously, its location was in your security settings under “Data and history”.

To visit the “Download your data” page, tap on “Download your information”.

Step 3. Request a copy of your data

After tapping on “Download your information”, it will take you to the “Download your data” page.

Now, you can download a copy of what you are sharing on Instagram.

It should have your email address automatically.

If it’s not there, you need to enter it into the “Email” field.

To request a copy of your data, tap on “Request Download”.

Instagram will send you an email with a URL that contains a file with your photos, comments, profile information, and so on.

The process can take up to 48 hours for Instagram to collect the data and email it to you.

Once you have received the file, download and open it to view your data!

Final Words

In 2022, the “Your activity” feature was launched on Instagram.

A lot of users were unaware of the change because the information is not available related to it.

Therefore, users do not know that the location of the “Access data” option has changed.

The location of options such as seeing your liked posts has also been moved to “Your activity”.

From now on, you need to go to “Your activity” in order to manage your activity on Instagram.

What’s Next

Funny Instagram Comments

How to Delete Your Instagram Call History

How to Recover Deleted Instagram Posts

Arsalan Rauf

Arsalan Rauf is an entrepreneur, freelancer, creative writer, and also a fountainhead of Green Hat Expert. Additionally, he is also an eminent researcher of Blogging, SEO, Internet Marketing, Social Media, premium accounts tips and tricks, etc.

www.greenhatexpert.com

A direct messaging feature on Instagram helps you to chat or talk with your friends on IG.

This feature also allows you to create a group chat to add multiple users.

You can DM everyone on the platform that has not put the privacy limitations on the account.

Tap on the “Message” button to send a direct message to a public account.

When it comes to private accounts, tapping on three dots on their profile next to “Send Message” will do the job.

In rare cases, you may get the Instagram DM not loading issue.

In this article, I will tell you why Instagram direct messages are not loading and how to fix Instagram DMs stuck on loading.

Why are Instagram direct messages not loading?

Instagram direct messages are not loading due to the outage of Instagram.

Otherwise, you’ve sent too many DMs at the same time and IG has stopped you to prevent spamming.

The causes behind why your Instagram direct messages are not loading:

1. Instagram is not up (it can be checked on downdetector.com/status/instagram).
2. You’ve sent too many DMs in one time (the system has blocked you temporarily from sending direct messages).

Author’s note: I’ve been temporarily blocked from sending direct messages multiple times before and the restrictions lifted after 3 hours.

There are a couple of methods that can be used to see if Instagram is down—visit downdetector.com/status/instagram or Twitter.

On Downdetector, a spike in the graph will be shown to prove it.

On Twitter, search for the problem that you’re getting (e.g. Instagram DM not loading) and check the latest tweets.

If you see a lot of tweets about it, it indicates that Instagram DMs are probably down.

If Instagram DMs are down, the best bet is to wait for 24 hours for the feature to reinstate.

How to fix Instagram DMs stuck on loading

To fix Instagram DMs stuck on loading, the ideal way is to wait for 24 hours (if IG is down).

If Instagram is up, you can try to go to the web version of Instagram that is, (instagram.com).

Additionally, you can use another network or report the issue on the app.

Lastly, you can try to remove the cache of Instagram, updating, or uninstalling and reinstalling it.

Solution 1: Wait for 24 hours

• Find out if Instagram is facing outage on downdetector.com/status/instagram—if it indicates that, the only way is to wait for 24 hours or more for DMs to work again.
• If you’ve sent too many direct messages, the system will restrict you temporarily from this action and you’ll have to wait for a few hours to resolve the function.

Solution 2: Use Website Instagram.com

• If Instagram DM is not loading, you can use Instagram from its website to view or send messages.
• Fix 1: Visit the link instagram.com from PC > Log in > DMs > Send a message.
• Fix 2: Download Instagram from the Microsoft Store > Log in > DMs > Send a message.

Solution 3: Change your network

• If you’re connected to a Wi-Fi network, switch to mobile data instead.
• If you’re connected to mobile data, use a Wi-Fi network instead.
• You can also use another Wi-Fi network if you have one.

Solution 4: Report a problem

1. Visit your Instagram profile and tap on the menu icon.
2. Settings > Help > Report a Problem.
3. Report a Problem > Include and Continue.
4. Illustrate your problem and submit the report.

Note: If you’ve enabled “Shake phone to report a problem”, open your DMs, shake your phone, and report the issue there.

Solution 5: Remove cache of Instagram, reinstall, or update it

• Remove Instagram’s cache: Go to the Settings app > Apps > Instagram > Storage > Clear Cache.
• Update Instagram: Go to the App Store/Google Play Store > search for “Instagram” > tap on the “Update” button to update it.
• Uninstall and reinstall Instagram: Remove the Instagram app > go to the App Store/Google Play Store > search for “Instagram” > reinstall it.

What’s Next

How to Fix Instagram Direct Messages (DMs) Not Working

How to Remove Community Guidelines Strike on Instagram

How to Make a Website Like Instagram

Arsalan Rauf

Arsalan Rauf is an entrepreneur, freelancer, creative writer, and also a fountainhead of Green Hat Expert. Additionally, he is also an eminent researcher of Blogging, SEO, Internet Marketing, Social Media, premium accounts tips and tricks, etc.

www.greenhatexpert.com

A direct messaging feature on Instagram helps you to chat or talk with your friends on IG.

This feature also allows you to create a group chat to add multiple users.

You can DM everyone on the platform that has not put the privacy restrictions on its account.

Tap on the “Message” button to send a direct message to a public account.

When it comes to private accounts, tapping on three dots on their profile next to “Send Message” will do the job.

In rare cases, the DM feature on IG might not be working.

In this article, I will tell you how to fix Instagram direct messages (DMs) not working.

Why is Instagram direct messages not working?

Instagram direct messages are not working due to the outage of Instagram.

Otherwise, you’ve sent too many DMs at the same time and IG has stopped you to prevent spamming.

The causes behind why your Instagram direct messages are not working:

1. Instagram is not up (it can be checked on downdetector.com/status/instagram).
2. You’ve sent too many DMs in one time (the system has blocked you temporarily from sending DMs).

Author’s note: I’ve been temporarily blocked from sending DMs many times earlier and the restrictions were lifted after 3 hours.

There are two methods that can be used to inspect if Instagram is down—visit downdetector.com/status/instagram or Twitter.

On Downdetector, a spike in the graph will be shown to prove it.

On Twitter, search for the problem that you’re getting (e.g. Instagram DM not working) and check the latest tweets.

If you see a lot of tweets about it, it indicates that Instagram DMs are probably down.

If Instagram DMs are down, the best bet is to wait for 24 hours for the feature to start working again.

How to fix Instagram DMs not working

To fix Instagram DMs (direct messages) not working, the ideal way is to wait for 24 hours (if IG is down).

If Instagram is up, you can try to go to the web version of Instagram that is, (instagram.com).

Additionally, you can use another network or report the issue on the app.

Lastly, update the IG app or reinstall it after uninstalling it.

Solution 1: Wait for 24 hours

• Find out if Instagram is facing outage on downdetector.com/status/instagram—if it indicates that, the only way is to wait for 24 hours or more for DMs to work again.
• If you’ve sent too many direct messages, the system will restrict you temporarily from this action and you’ll have to wait for a few hours to resolve the function.

Solution 2: Use Website Instagram.com

• If Instagram DM is not working, you can use Instagram from its website to view or send messages.
• Fix 1: Visit the link instagram.com from PC > Log in > DMs > Send a message.
• Fix 2: Download Instagram from the Microsoft Store > Log in > DMs > Send a message.

Solution 3: Change your network

• If you’re using a Wi-Fi connection, move to mobile data instead.
• If you’re using mobile data, change it to a Wi-Fi network instead.
• You can also use another Wi-Fi network if you have one.

Solution 4: Report a problem

1. Visit your Instagram profile and tap on the menu icon.
2. Settings > Help > Report a Problem.
3. Report a Problem > Include and Continue.
4. Illustrate your problem and submit the report.

Note: If you’ve enabled “Shake phone to report a problem”, open your DMs, shake your phone, and report the issue there.

Solution 5: Uninstall and reinstall Instagram

• Uninstall and reinstall Instagram: Remove the Instagram app > go to the App Store/Google Play Store > search for “Instagram” > reinstall it.
• Update Instagram: Go to the App Store/Google Play Store > search for “Instagram” > tap on the “Update” button to update it.

What’s Next

How to Remove Community Guidelines Strike on Instagram

How to Fix “Video can’t be posted” on Instagram

How to Make a Website Like Instagram

Arsalan Rauf

Arsalan Rauf is an entrepreneur, freelancer, creative writer, and also a fountainhead of Green Hat Expert. Additionally, he is also an eminent researcher of Blogging, SEO, Internet Marketing, Social Media, premium accounts tips and tricks, etc.

www.greenhatexpert.com

Are you getting a “Failed to send” error on Instagram and do you want to fix it?

If yes, you are in the right place.

The error occurs when you try sending a DM to someone using the app.

You will see the error in your chat and chat list.

If you try to send the message again, the same error will appear again.

Is it just a bug/glitch on the app or Instagram is down globally?

In this post, I will tell you why Instagram says “Failed to send” and how to fix it so that you can send DMs again.

Why does Instagram say failed to send?

Instagram says “Failed to send” due to a bug on the app or Instagram is down.

If there’s a bug on the app, you have to wait to get a new update from Instagram.

If Instagram is down, you can do nothing but wait for 24 to 48 hours for it to be back up.

In some cases, you might be facing it due to a slow internet speed or no internet connection.

A lot of Instagram users complained on Twitter about the “Failed to send” error.

A user named as @Ash1sh_01 complained, “I’m unable to send or receive messages” followed by a screenshot of the error message.

Here’s another user @julieh27 tweeted, “@instagram please hurry and sort out the problem with Instagram messages. I’m seeing the same ones I’ve read all the time and not receiving new ones”.

Apparently, Instagram is not up that is why it is causing the messaging feature to not work as it works.

How to fix “Failed to send” on Instagram

To fix “Failed to send” on Instagram, your first task is to check if Instagram is down.

If it is down, wait for approximately 48 hours or update Instagram to the newest version.

In some cases, your internet connection may be lost or the speed can be slow too.

To fix this, you can try to change your network from Wi-Fi to mobile data (and vice-versa).

If you’re using a Wi-Fi network, you can try moving to a different one.

Method 1. Check if Instagram is down

Before you try to fix the “Failed to send” error, you should check if Instagram is down.

There is more likely that everyone is facing this outage of the messaging feature.

To check if Instagram is down, you have to visit DownDetector and search for “Instagram”.

If you come across a spike in the graph or an increase in the number of reports.

When Instagram is down, you will see a spike in the graph.

Another way to check if Instagram is down, you can use Twitter.

To begin with, visit Twitter and search for “Instagram down” or the problem that you’re getting.

Check the top and latest tweets to see if other users are tweeting about it.

If you see a lot of people complaining that Instagram is not up, it indicates it is down.

In addition, you can use Instagram’s Twitter account too for this purpose, check their tweets, and look at the latest replies.

Method 2. Wait for 24-48 hours

If you send a lot of messages on Instagram, you may be temporarily blocked from sending.

As a result, you’ll encounter the “Failed to send” error message.

The block is released to mitigate bots, spammers, and automation on the app.

If you send many messages consecutively in a short period of time, Instagram may think that you’re a bot and prevent you from sending messages.

The temporary block may last for a maximum of 48 hours.

Method 3. Update Instagram

Instagram regularly comes up with updates including bug fixes, improvements, or new features.

However, some updates might result in bugs or glitches.

The messaging issue is also a famous bug on Instagram.

Users will fail to send or receive messages and they’ll face the “Failed to send” error.

If an update is released with a bug, Instagram will release a follow-up update to eradicate it.

First of all, go to the App Store or Google Play Store and search for “Instagram”.

Under “What’s New”, see if there is an update having bug fixes and performance improvements.

If so, update the app immediately and open it, and check if the “Failed to send” error is still there.

If you’re still getting the error, wait for another update by Instagram to get the things fixed.

Method 4. Switch your network

The final way is to change your network.

If your messages fail to send on Instagram, it can be happening because of your internet connection.

Your internet speed is weak or you don’t have an internet connection.

You can check your internet speed using this link: https://www.speedtest.net/.

If your downloading speed is less than 2Mbps, it shows that it’s below average.

To fix this, you can try changing your network.

If you’re using a Wi-Fi network, try moving to mobile data.

Alternatively, if you’re using mobile data, try connecting to a Wi-Fi network.

In the end, force close Instagram, and after opening it, retry to send the message.

What’s Next

Cool, Aesthetic, And Cute Instagram Usernames

Best Private Instagram Viewers

Funny Instagram Comments

Arsalan Rauf

Arsalan Rauf is an entrepreneur, freelancer, creative writer, and also a fountainhead of Green Hat Expert. Additionally, he is also an eminent researcher of Blogging, SEO, Internet Marketing, Social Media, premium accounts tips and tricks, etc.

www.greenhatexpert.com