Are you facing an issue and want to get solution of it in Roblox?
Are you experiencing an error message and you are struggling to fix it?
Or maybe your Roblox account is hacked and you are unable to log in.
Either way, you need to contact Roblox to get assistance.
But before you try that, you need to find an answer to your question in the Roblox Help Center first.
It has multiple help categories that you can select from.
In this post, I will tell you how to contact Roblox, whether they have a contact number, and how to email them.
How to contact Roblox
To contact Roblox, your task is to go to the Roblox Support form and give your contact information.
After providing them your contact information, select the category that you need help with, describe your issue, and submit the form.
In the end, you need to wait for 24 to 48 hours to get response from Roblox.
The form contains the contact information in which you need to give your username and email address.
The next thing to keep in mind is that you should use the same email that you linked to your Roblox account.
Roblox will get in touch with you using that email address.
You have to be specific when it comes to explaining your issue or problem.
It will help the Roblox team to get a better understanding of your problem and they will guide you in the right direction.
Here is a step by step guide on how to contact Roblox:
Step 1. Go to the Roblox Support form
The first thing you need to do is to go to the Roblox Support form.
The form will enable you to contact Roblox directly and you need to select a category from multiple categories.
To begin with, open a browser you use such as Google Chrome and search for term “Roblox contact us” on Google.
Google will show you the “Support – Roblox” search result.
Now, tap on “Support – Roblox” to visit the Roblox Support form.
On the other hand, you can go to the form directly from this URL: https://www.roblox.com/Support.
Step 2. Provide your date of birth
After reaching the Roblox Support form, you’ll have to provide your date of birth.
To add it, fill in the MM/DD/YYYY fields and click on “Next”.
On the other hand, you can log in to your Roblox account by clicking on “Log in” button.
You can skip this step if you are already logged in Roblox.
As a result, you will be taken to the support form automatically.
Step 3. Complete and submit the form
After providing your date of birth or logging in to your Roblox account, you’ll be reached the support form.
The support form has multiple fields that you need to fill in.
First of all, the form will ask you to provide your Roblox username.
For instance, if your Roblox username is “arsalan555”, enter “arsalan555” into the “Username (optional)” field.
If you’re already logged in Roblox, the “Username (optional)” field will automatically be filled with your username.
After that, enter your email address into the “Email Address” field and re-enter it into the “Confirm Email Address” field.
Again, you need to ensure that you put the same email address that is linked to your Roblox account.
Now, choose the device that you are having issues with.
For instance, if you’re facing an error on your PC, select “PC”.
After that, you need to select the issue details.
For instance, if you’re getting an error in Roblox, you need to select the “Bug Report” category and sub-category for it.
In the end, describe the issue that you’re getting, enter it into the “Description of issue” field, and click on “Submit” to submit the form.
Now, you need to wait for 24-48 hours to get a response from Roblox.
Is there a contact number for Roblox?
Yes, Roblox does have a contact number, their contact number is 888-858-2569.
While calling Roblox, you need to keep in mind that you have to be 18 years old or above.
Otherwise, if you are below the age, you need to ask your parent or guardian to make the call instead.
The phone number can be used for calling 24 hours a day and 7 days a week.
However, there is no guarantee that you will be entertained by a customer support representative.
Keeping in view your problem, you might need to give them your email address or your Roblox username.
How do I email Roblox for help?
You can contact Roblox by email at email@example.com and their customer service team will help you.
After sending them an email, you need to wait 24 to 48 hours for the team’s response.
Here is a list of official email addresses of Roblox:
- firstname.lastname@example.org (I suggest do not use this one)
If you receive an email claiming that they are from Roblox, you need to check the sender’s email address before you reply to them.
If the email address of the sender is not from the given list above, it indicates that they are scammers.
If you come across any problem on Roblox, I highly suggest that you try to solve the issue by yourself.
It can be done by checking out the Roblox Help Center and selecting the category in that you are facing problems.
The Roblox Help Center is full of multiple guides and answers.
To search for related topic you need help with, you need to use the search bar.
There is another thing you need to keep in mind certain error messages occur when Roblox is down.
In this case, the best way is to wait until Roblox’s team fixes the error from their side.
Additionally, check the status of Roblox on this URL: https://status.roblox.com/.
If you see “All Systems Operational” status, it indicates that Roblox is not down and running.
If everything is failed while trying to fix the issue, the last resort is to contact Roblox for help.
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Arsalan Rauf is an entrepreneur, freelancer, creative writer, and also a fountainhead of Green Hat Expert. Additionally, he is also an eminent researcher of Blogging, SEO, Internet Marketing, Social Media, premium accounts tips and tricks, etc.