Are you getting a “Ask your parent for help” error in Fortnite and do you want to fix it?
The last part of the message is, “Once your parent has given permission, you will be able to continue using this Epic Games account”.
If you don’t complete the process, your account will be deleted in 30 days.
In this process, your parent needs to confirm that they are an adult and it can be done by paying $0.50 using a credit or debit card.
They can also give their last 4 digits of SSN.
You can also use your own credit or a debit card, if you have one.
In this post, I will tell you why Fornite says “Ask your parent for help” and how to fix it.
Why does Fornite say “Ask your parent for help”?
Fornite says “Ask your parent for help” because recently, you have downloaded Fall Guys.
Recently, Fall Guys has become a free to play game and they also collaborated with Epic Games.
To get rewards and cosmetics in Fortnite, you can perform challenges in Fall Guys.
However, to play both games, your age should be at least 13 years old.
If you’re under 13 years old, you will require your parent’s permission in order to play the game.
It can be done by proving that they are an adult by paying $0.50 or giving the last 4 digits of their SSN.
When you first download Fall Guys, you need to enter your DOB (date of birth).
If your age indicated that you’re under 13 years old, you’ll face the “Ask your parent for help” error message.
As a result, your Epic Games account will be temporarily locked.
How to Fix “Ask your parent for help” in Fortnite
- Firstly, you need to enter the email address of your parent or guardian.
- After that, ask your parent or guardian to check their email.
- They will get an email with “Parental Permission for an Epic Games Account” as the subject line.
- Click on “Continue”.
- Then, click on “Continue” again.
- Select “Yes” to allow your child to use Sign In with Epic.
- Now, select “Last 4 digits of SSN” or “Credit or Debit card” (recommended).
- If you’ve selected “Credit or Debit Card”, you need to provide your card information.
- Lastly, you need to pay a small amount of money like $0.50.
You will get a refund of the amount you have paid in 8-13 business days.
After you (the parent) have given the last 4 digits of your SSN or paid a small amount of money, you will get an email.
The email will state that you have verified their identity successfully.
In addition, a confirmation message will also be received by you, “Your child’s Epic Games account has been restored. Your child can now log in”.
After that, when your child opens Fortnite, they will not encounter the “Ask your parent for help” error message again!
In their Epic Games account, they will get access to all of their skins on Fortnite and games.
Arsalan Rauf is an entrepreneur, freelancer, creative writer, and also a fountainhead of Green Hat Expert. Additionally, he is also an eminent researcher of Blogging, SEO, Internet Marketing, Social Media, premium accounts tips and tricks, etc.